Pricing
One monthly price for each size of practice, so connecting another client costs nothing until you move up a bracket. Every plan includes your whole team and all your consultants.
Catch Flow failures with nothing to install in the client org.
From£9a month
Start a trialMost complete
Every check, every 30 minutes, for clients you connect.
From£25a month
Start a trialFor larger practices with their own review process.
Priced for your practice
Talk to us| Bracket | Client environments | Flow Errors | Full Monitoring |
|---|---|---|---|
| Solo | Up to 3 | £9 a month | £25 a month |
| Starter | Up to 10 | £19 a month | £49 a month |
| Team | Up to 25 | £39 a month | £99 a month |
| Practice | Up to 50 | £69 a month | £179 a month |
| Enterprise | More than 50 | Quoted | Quoted |
On Full Monitoring, the bracket counts connected environments, and also covers twice as many Flow-errors-only ones, such as sandboxes. Introductory prices, held for 24 months for consultancies that join during the pilot. Pay annually and get 12 months for the price of 10. Prices exclude VAT.
The 14-day trial is Full Monitoring for up to 5 client environments, plus 10 on Flow errors only. No payment details needed.
| Feature | Flow Errors | Full Monitoring | Enterprise |
|---|---|---|---|
| Flow failures | |||
| Flow error emails become incidents | Included | Included | Included |
| Failed Flow interviews collected through the API | Not included | Included | Included |
| Emailed failures confirmed through the API | Not included | Included | Included |
| Org health, every 30 minutes | |||
| API and storage limits | Not included | Included | Included |
| Failed logins | Not included | Included | Included |
| Failed Apex and Bulk API jobs | Not included | Included | Included |
| Health Check score and high-risk settings | Not included | Included | Included |
| Setup changes, scheduled jobs, licences and users | Not included | Included | Included |
| Working incidents | |||
| Repeats grouped into one incident | Included | Included | Included |
| Acknowledge, resolve and reopen | Included | Included | Included |
| Alerts by email and Salesforce notification, per-user preferences | Included | Included | Included |
| Consultants see only the clients assigned to them | Included | Included | Included |
| Setting up a client | |||
| What the client admin does | Two Setup changes | Approve once, or run a script | Approve once, or run a script |
| API use in the client org | None | About 10 requests every 30 minutes | About 10 requests every 30 minutes |
| Removal | Two Setup changes | By the admin's login, or a checklist | By the admin's login, or a checklist |
How licences work in detail: Licences and trials.
No. Each bracket covers up to a number of client environments, so adding a client costs nothing until you need the next bracket.
Each client org you monitor: a production org or a sandbox. Paused environments, and ones whose setup isn't finished, don't count. On Full Monitoring, the bracket counts connected environments, and each bracket also covers twice as many Flow-errors-only ones.
Yes. A licence covers one production install of the app and up to three test installs, such as sandboxes or Developer Edition orgs. Each test install can monitor up to 5 full and 5 Flow-errors-only environments.
Nothing stops. Every client you already monitor keeps being monitored. To add more, move up a bracket, and pay the difference for the rest of the month or year. Or pause some environments you no longer need.
Managers see a notice and get emails 7 days, 3 days and 1 day before. After a grace period (14 days for paid plans, 3 for trials), checks and email processing pause. Your stored data stays readable, and you can always remove clients.
Monitoring carries on. The app checks its licence once a day, and a successful check is good for 30 days, with 14 more days of grace after that. Nothing pauses because of an outage on our side unless it lasts more than six weeks.
Not yet. We sell directly while we work with pilot consultancies. Salesforce shows a warning when you install a package that hasn't been through its review. Our security overview lists what the package does and how to check it in Setup, and we'll help with your own review.
In your own Salesforce org, in the same instance as the rest of your data, under your retention and backup settings. We never receive it.
For Flow Errors: add an address to Apex Exception Email, and send Flow errors to those recipients. For Full Monitoring: install a small setup app and approve once with their login, after seeing every change. A script or a Setup checklist works too.
A 14-day trial covers full monitoring for up to 5 client environments, plus 10 on Flow errors only.