Privacy
Privacy notice
What we collect when you use this website, request a trial or run the app, why, and for how long.
Last updated 25 October 2026
Draft for review. This notice describes how the product is built. It still needs the business's legal name, address and contact details, and a legal review, before it is published.
The short version
- Your clients' Salesforce data never reaches us. The app runs in your own Salesforce org and keeps its data there. See the security overview.
- We hold the details you give us to request a trial or buy a licence, and a few facts about your licence's use.
- This website has no analytics, no advertising and no tracking cookies. It loads nothing from other companies.
What we collect
| When | What | Why | Kept for |
|---|---|---|---|
| You request a trial, demo or pricing | Your name, work email, consultancy name, the size band you choose and any message | To reply and to set up your licence | 12 months after we act on the request, unless you become a customer |
| You hold a licence | Your consultancy's name, one contact email, the plan, term and limits | To provide the licence and contact you about it | While you are a customer, then until you ask us to delete it |
| The app checks its licence, once a day | Your consultancy org's Salesforce ID, whether it is production or a test org, the app version, and how many client environments are active | To confirm the licence and its limits | Daily counts for 13 months; the rest while you are a customer |
| You visit this website | Our host's standard request logs, which can include your IP address | To keep the site running and secure | Set by our host; to be confirmed when hosting is chosen |
We use IP addresses in memory to limit repeated requests, and we don't store them. We never receive client org IDs, names, users, records, error messages or credentials. The licence service rejects any request that contains more than the fields above.
Who else sees it
Only the companies that host our licence service and website, under their standard terms. Their names and locations will be listed here when hosting is chosen. We don't sell or share your details with anyone else.
Your choices
- See or correct what we hold about you, or ask us to delete it. Deleting an account removes its contact details, licences and usage. We keep a record that your org has had a trial, so a trial can't be repeated, and a log of our own changes that holds IDs, not contact details.
- Data in your Salesforce org is yours. Removing a client deletes its monitoring data straight away. Uninstalling the app removes the rest.
Contact
Email adam@aokssoftware.com about anything on this page.